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MSU considers updating ANGEL browser usability

January 11, 2012

As Google Chrome gains popularity worldwide, MSU is looking into increased support for the trendy Internet browser.

Currently, MSU’s ANGEL course management system does not support the Google Chrome and Safari browsers, which has caused difficulties for many students, said Brendan Guenther, director of MSU virtual university design and technology.

“We are actually really aware of that issue,” Guenther said. “It’s something we track pretty closely.”

Global statistics from StatCounter — a website that tracks usage of different browsers — shows Google Chrome recently overtook Mozilla Firefox as the world’s second-most popular Internet browser, claiming 27 percent of the market share.

Internet Explorer currently holds the biggest chunk of the browser market with a 39 percent market share, and Safari is the fourth-most popular browser with a 6 percent share.

Guenther said the emergence of mobile device Internet browsers and the growth of Google Chrome have put pressure on MSU to increase ANGEL support for these browsers.

“MSU’s been shying away from upgrading a major version of ANGEL because every time we’ve done it, it’s been tremendously difficult,” he said.

MSU is in the process of evaluating the next major system update for ANGEL, which would include support for both Google Chrome and Safari, Guenther said.

He said the update is being reviewed to judge the difficulty of implementing the update, which has been troublesome in the past.

“If it goes badly, it affects everyone regardless of which browser you’re using,” he said.

“We’ll make a decision in the next two to three months for an upgrade at the end of the semester.”

Stephen Lacy, associate dean for graduate studies in the College of Communication Arts and Sciences, said people typically make browser preferences based on habit and convenience.

Lacy, who has experienced browser compatibility issues with certain MSU websites before, said he doesn’t have a preference for any specific browser.

“If you’re an institution like a university and your goal is not profit, then you might not be concerned about making something that will work with all browsers,” he said.

Theatre junior Travis Staton, who became a Google Chrome user after experiencing glitches with Mozilla Firefox, said he’s aware of the compatibility issues with ANGEL although he’s never experienced any browser issues himself.

“I know a lot of people complain about it,” he said.

“It seems like the ANGEL website should work with all of the updated browsers as well as (Google) Chrome because most people use that.”

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