MSU Federal Credit Union, or MSUFCU, member Alyssa Landis has found the credit union’s current online banking system outdated when she looks at her account online. But changes coming to the credit union aim to make it easier for customers to check their finances.
MSUFCU officials are rolling out a replacement of its more than 10-year-old ComputerLine online banking system to more prominently display how people save and spend their money, said April Clobes, chief operating officer of MSUFCU. She said one of the biggest gripes of the old system was that many of MSUFCU’s about 150,000 ComputerLine users couldn’t find some main banking functions, such as seeing details on loan interest rates.
“It’s beginning to be dated, (so this) provides the basic functions that people are looking for in a home banking product of today,” Clobes said, adding the enhancements will give people opportunities to categorize their spending on a chart or graph.
Other features include the ability to make notes on transactions and improve search functionality to find previous purchases. The replacement began in January and has been staggered to about 10,000 users per week so as not to overwhelm the MSUFCU staff, Clobes said.
Landis, a sociology freshman, said she has not received the changes on her account yet, but she is looking forward to them.
“If it’s easier for me to use their online service instead of going to the ATM to check my balance, I’ll definitely use it more,” she said.
Pam Boyce, a financial adviser at BASE Financial Planning in East Lansing and a former MSU instructor, said she applauds the efforts of the credit union.
“It’s important in money management that the first step you always have to know is what money is coming in and what money is going out,” she said.
Boyce said many students do not fully understand how to manage their money, especially when it comes to setting goals and budgets to complete their goals.
“I used to tell my students (to) never have a budget without a goal — it just becomes a restriction for you,” she said. “Almost like a diet, ‘Oh, I can’t do this, can’t enjoy myself.’ Instead of saying that, make it a positive by saying, ‘I can’t go to dinner because I’m saving for a trip.’”
Clobes said the ComputerLine upgrade aims to give members that sort of educational experience, providing more information about spending habits.
Mobile applications for iPhone and Android devices also are slated to be launched this summer, she said.
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